Contact

Talk to a person, not a ticket queue

One inbox. One person. A direct route to the founder. No support-ticket forms, no contact-sales gauntlet.


Pick the right inbox

Route by topic

  • > hello@flarecode.sh[ ./email-with-subject ]

    Anything that doesn't fit the buckets below. We read everything.

  • > support@flarecode.sh[ ./email-with-subject ]

    Stuck on a task, sandbox not booting, or something unclear. Include the task ID if you have one.

  • > sales@flarecode.sh[ ./email-with-subject ]

    You're a small team or agency and want to talk through fit. We'll respond in under a day.

  • > security@flarecode.sh[ ./email-with-subject ]

    Vulnerability disclosure or security question. We'll respond within 48 hours.

  • > press@flarecode.sh[ ./email-with-subject ]

    Media, podcast, or interview request. Include the outlet and timeline.


Response

Response time

Most emails get a same-day reply during open beta. Security reports get a reply within 48 hours. There is no automated triage — you're writing to a person.